• In-stock items are usually shipped within 3 business days.
• Standard delivery takes around 7–15 business days, depending on your location.
  Tracking updates may take some time — we appreciate your patience!

If your tracking hasn’t updated for several days or you suspect an issue, feel free to contact us at support@edctier.com or call/message us on WhatsApp: +1 5182884310. We're happy to help!

If your item includes engraving, please enter your custom text (ideally within 15 characters) in the “Order Notes” box on this cart page.

If we don’t receive your engraving details or a responsewithin 15 days, we’ll ship the item without engraving and include a small free gift as a thank-you.

Each product listing includes a “What’s Included” section — please check there to see what comes with your order.

If anything is missing or incorrect upon arrival, please contact us right away. We’ll take care of it promptly.

We offer 30-day returns and exchanges on unused items in original packaging.

For defective or damaged items, please send us a photo or video to support@edctier.com or reach out via WhatsApp: +1 5182884310.

We'll make sure you're taken care of — your satisfaction is our priority.